User Rights

Your Data Protection Rights

Under the UK GDPR, you have fundamental rights over your personal data. Hanbros UK respects these rights and provides clear channels to exercise them.

Rights You Can Exercise

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Ask us to correct inaccurate or incomplete information.
• Right to erasure: Request deletion where there is no overriding legal reason to retain data.
• Right to restrict processing: Limit how we use your data in certain circumstances.
• Right to data portability: Receive your data in a structured, commonly used format where applicable.
• Right to object: Object to processing based on legitimate interests or direct marketing.
• Rights related to automated decision-making: We do not make solely automated decisions with legal effect on customers.

To exercise any right, contact Hanbros UK using the details on hanbroscargo.co.uk. We will respond within one month unless the request is complex, in which case we may extend by a further two months with notice.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

For full details, see our Privacy Policy. Your data security remains our priority at every stage of your UK-to-Turkey shipment.