Privacy Policy

Privacy Policy

Your Privacy Matters: Hanbros UK Data Security Standards

When you use Hanbros UK services on hanbroscargo.co.uk, you entrust us with your goods — and with your personal data. We process information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what we collect, why we collect it, and how we keep it secure.

What Data We Collect and Why

  • Identity & contact details: Name, phone, email and UK/Turkey addresses — for quotes, collection scheduling and delivery coordination.
  • Customs & compliance data: Passport copies, tax IDs, vehicle registration — required for UK export and Turkish import procedures on your behalf.
  • Shipment information: Inventory lists, values and descriptions — for insurance, customs declarations and transit documentation.
  • Payment data: Processed securely via authorised payment providers; we do not store full card details on our servers.
  • Website & cookies: Anonymous analytics and session cookies to improve site performance and quote tools.

How We Protect and Share Your Data

Hanbros UK never sells your data for marketing. Information is shared only where necessary: HMRC and UK Border Force for export, Turkish customs authorities for import, insurers, carriers and bonded warehouses involved in your shipment. Digital records are held on SSL-secured systems with access restricted to authorised staff.

Frequently Asked Questions

Can I request deletion of my data?

Yes — subject to legal retention periods (typically 5–10 years for customs and financial records). Contact us to submit a erasure request under UK GDPR.

Is my passport copy safe for customs use?

Yes. Documents are used solely for official customs processes and stored in access-controlled, encrypted systems.

Can I disable cookies?

You may restrict cookies in your browser settings. Some features — such as saved quote progress — may not work fully without them.

Is data transferred to Turkey?

International shipping requires sharing consignee and customs data with Turkish authorities and partners. Transfers follow applicable UK GDPR safeguards.

Transparent logistics, secure data. Hanbros UK — your privacy protected at every mile.