Personal Data

Personal Data
Your personal data is collected only to meet legal requirements, fulfil your shipping requests and provide a better service. The security of your information is our priority. Hanbros UK implements technical and organisational measures required under the UK GDPR and the Data Protection Act 2018.
Categories of Personal Data We Process
- Contact data: Name, email, telephone, UK and Turkish addresses.
- Identity documents: Passport or ID copies for customs where legally required.
- Financial data: Invoice and payment references (not full card numbers).
- Communication records: Emails, WhatsApp messages and call notes related to your shipment.
Access is limited to authorised personnel. Data is not shared with third parties without a lawful basis — typically contract performance, legal obligation or your consent.
You have the right to know why your data is processed, how long it is stored and who receives it. You may request access, correction, erasure or restriction of processing by contacting us via the channels listed in our Privacy Policy.
Questions about your personal data? Contact Hanbros UK support — we respond to data subject requests within UK GDPR timeframes.